Question 1

Do you accept walk-ins?

Accepted Answer

Yes. Walk-ins may be accepted depending on stylist availability, but appointments are strongly preferred.

Question 2

What are your salon hours?

Accepted Answer

We are open daily from 10:00 AM to 8:00 PM.

Question 3

How do I book an appointment?

Accepted Answer

You may use the online booking system or call 551-318-5500.

Question 4

Do I need to pay a deposit?

Accepted Answer

Deposit requirements depend on the selected service. Review the booking details and salon policies before confirming.

Question 5

Is braiding hair included?

Accepted Answer

Hair-inclusion policies vary by service. Confirm what is included when booking.

Question 6

What styles do you offer?

Accepted Answer

We offer knotless braids, box braids, bohemian braids, Fulani braids, goddess braids, crochet braids, stitch braids, cornrows, passion twists, and kids braids.

Question 7

How should I prepare my hair?

Accepted Answer

Preparation instructions depend on the selected service. Unless instructed otherwise, arrive with clean, detangled hair that is free from heavy oils and products.

Question 8

Can I bring a hairstyle photo?

Accepted Answer

Yes. You may bring or submit inspiration photos. Final results may vary based on your natural hair, selected length, braid size, and available materials.

Question 9

Do you braid children's hair?

Accepted Answer

Yes. Children's styles are available. Contact the salon if you have questions about age, style, or appointment length.

Question 10

What happens if I am late?

Accepted Answer

Late arrivals may shorten the available service time or require rescheduling. Please review the salon's current late-arrival policy.

Question 11

Can I cancel or reschedule?

Accepted Answer

Yes, subject to the salon's cancellation and rescheduling policies.

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