1. Appointments
Appointments are strongly preferred and may be requested online or by calling 551-318-5500. A request is not confirmed until the salon approves it.
Before You Book
Salon Policies
Please review the following policies before booking. Completing an appointment request confirms that you have read and accepted the salon's current policies.
2. Walk-Ins
Walk-ins may be accepted based on stylist availability. We recommend calling ahead to check the day's schedule.
3. Deposits
A deposit may be required for long, detailed, or high-demand appointments. Deposits are applied to the final balance and help hold your appointment time.
4. Cancellations
Please cancel at least 24 hours before your appointment whenever possible. Late cancellations may require a new deposit before another appointment is held.
5. Rescheduling
Appointments may be rescheduled based on availability. Please contact the salon as early as possible if your date or time needs to change.
6. Late Arrivals
Please arrive on time. A 15-minute grace period may be allowed when the schedule permits. After that, your service may be shortened, changed, or rescheduled.
7. No-Shows
Clients who do not arrive and do not contact the salon may lose their deposit and may be required to pay a new deposit before booking again.
8. Refunds
All services are final once completed. If something does not feel right, please tell your stylist before leaving the salon so we can address it right away.
9. Hair Preparation
Preparation requirements vary by service. Unless instructed otherwise, arrive with clean, detangled hair free from heavy oils and products.
10. Hair Included or Not Included
Hair-inclusion details are confirmed when booking. Some styles may require the client to bring specific braiding hair, color, length, or texture.
11. Extra Length
Extra length, extra fullness, small parts, special patterns, or waist-length and longer styles may increase the price and appointment time.
12. Additional Hair
If additional hair is needed during the appointment, the price may change. The stylist will explain any added cost before continuing.
13. Color Requests
Please confirm color requests before the appointment. Specialty colors, mixed colors, ombre, or multiple packs may need advance notice.
14. Children's Appointments
Children's styles are available. A parent or guardian should remain reachable during the appointment, and children should arrive fed and ready for the service.
15. Guests and Children in the Salon
Because salon space is limited, please avoid bringing extra guests unless approved in advance. Young children who are not receiving a service should be supervised at all times.
16. Style Changes
Style changes requested after an appointment begins may affect service time and pricing and are subject to stylist availability.
17. Service Time Estimates
Estimated times are approximate and vary with braid size, hair length, density, and the selected style.
18. Allergies and Scalp Sensitivities
Please tell your stylist about any allergies, scalp sensitivities, or recent scalp treatments before your appointment begins.
19. Photography Permission
Photos of finished styles are only taken and shared with your permission. You may decline at any time.
20. Payment Methods
Final payment is due before leaving the salon. Accepted payment methods and any card or transfer options should be confirmed when booking.
Privacy Policy
Information submitted through the appointment form, including name, phone number, email address, service request, and message details, is used only to respond to booking requests and provide salon service. We do not sell client information.
Terms of Use
Website content is provided for general salon information. Service availability, prices, timing, and final results may vary by hair condition, selected style, length, size, and stylist availability. Appointment requests are not confirmed until approved by the salon.
Accessibility
We aim to keep this website usable for everyone, including strong colour contrast, descriptive image alternative text, keyboard-friendly navigation, and large tap targets. If you experience a barrier, call 551-318-5500 and we will assist you directly.